When using Digital Mobile Voicemail with Mobile 25 for the first time

From your mobile phone dial 269,
press SEND and enter your temporary passcode 1234. When prompted, press 8 for User Options followed by 7 to set up your own 4 to 10 digit passcode.

When using your Personal and Executive Voicemail for the first time

From your mobile phone dial 269, press SEND and enter your temporary passcode 1234 when prompted. Then, simply follow the tutorial to set up your greeting, name and passcode.

Picking up your Voicemail messages

The Message Waiting Indicator will show an envelope (or similar symbol) in your phone's display when you have messages. When you see the symbol, simply dial 269, then press SEND and enter your passcode when prompted.

Simply follow the Voicemail prompts and your messages will play automatically.

You can easily check your messages from any mobile phone or touch-tone phone, even when you are overseas

From any fixed line in the Cayman Islands, just dial 269, or from overseas, call (345) 949 8279. Enter your mobile phone number and press * immediately when you hear the greeting. Enter your passcode when prompted.

You can switch your Voicemail on and off as you wish

To turn on Voicemail, dial *51 and to turn off, dial *52

Note: The send button may be represented by a 'talk' button, 'yes' button or green phone symbol depending on make of handset.

Delete old messages regularly from your mailbox. If messages are not deleted, callers will be unable to leave new messages for you.

Callers can skip your greeting by pressing # during the greeting and go directly to recording their message after the tone. People who often call you will find this useful since they won't have to hear your message every time they call.

After making any recording you can press # to let the system know that you've finished recording.

If you know the digits to press for the options you want, cut the prompt short by pressing the appropriate digit during the playing of the prompt.

Contact your Customer Services representative on 2 800 373-3366 for further details on using advanced functions.

Note: An Illustrated user guide showing other Voicemail features can be found on the inside back cover. Also included is a removable pocket-sized quick reference user guide.